Standardized Service Station Management SSSM)

Standardized Service Station Management SSSM) – developed by FUTURENT Consulting

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Tag Archives: first aid

VIDEO: Customer slips and falls

December 22, 2016by Ruan Schoeman Leave a comment

Customer walks into a shop and then slips and falls. The tiles appear to be very shiny, but not wet, possibly indicating that they are quite slippery even when dry.

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Customer, Videos

VIDEO: Container in the back of a taxi catches fire

December 13, 2016by Ruan Schoeman Leave a comment

Attendant and driver are filling a container in the back of a taxi. They forget the cardinal rule and don’t take the container out to place it on the ground […]

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Customer, Employees, Fire, Forecourt, Videos

VIDEO: Customer’s vehicle overfilled

December 2, 2016by Ruan Schoeman Leave a comment

Customer’s vehicle is overfilled and results in both the attendant and another customer slipping and falling on the fuel spill.

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Customer, Employees, Forecourt, Videos

VIDEO: Attendant is tripped and thrown by pump hose

December 1, 2016by Ruan Schoeman Leave a comment

Attendant is assisting a customer and provides change for the transaction. The customer believes the transaction is finished and drives off. The attendant is then thrown up and over, out […]

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Customer, Employees, Forecourt, Videos

VIDEO: Metro cops shot at while waiting at petrol station

November 26, 2016by Ruan Schoeman Leave a comment

Metro police shot at while waiting for a tow truck for their police vehicle which had a flat tyre. While they are sitting in the attendant kiosk the site is […]

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Forecourt, Videos

VIDEO: Bakkie crashes into pump and forecourt attendant

November 25, 2016by Ruan Schoeman Leave a comment

Driver loses control of bakkie and crashes into the forecourt and an attendant assisting a customer. The driver recovers nd is able to climb out of the bakkie, but the […]

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Customer, Employees, Fire, Forecourt, Videos

VIDEO: Employee slips and falls on wet floor

September 11, 2016by Ruan Schoeman Leave a comment

An employee walks out of the shop to fetch a box and as he walks into the shop he slips and falls on the wet floor right next to, what […]

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Convenience Store, Employees, Videos

VIDEO: Truck accident truck overturns into petrol station forecourt

August 27, 2016by Ruan Schoeman Leave a comment

Truck accident truck overturns into petrol station forecourt. Look closely, in the background an interlink truck slowly moves through the intersection when another truck speeds past and swerves out of the […]

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Customer, Employees, Forecourt, Videos

VIDEO: Customer slips and falls and takes photo

August 9, 2016by Ruan Schoeman Leave a comment

There is a sign at the entrance to this store. We assume it’s a wet floor sign and you can see the floor washing machine in the top right corner. […]

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Convenience Store, Customer, Videos

VIDEO: Tyre explosion as attendant inflates

July 27, 2016by Ruan Schoeman Leave a comment

This is scary. As the attendant over-inflates the tyre it explodes. He is hurled backwards, clearly hurt badly.

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Employees, Equipment, Forecourt, Videos

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What do we do?

  • What do we do?
    • SSSM Fuel Industry Induction (for potential Dealers)
    • SSSM Buyer Support
    • SSSM Audit
    • SSSM Financial Management
    • SSSM Financial Benchmarking
    • SSSM Business Transformation
    • SSSM Staff Training
    • SSSM Manager & Supervisor Training
    • SSSM Dealer Training
    • SSSM Performance
    • SSSM Career Development Path
    • SSSM Mentoring Support
  • Download the SSSM Brochure
  • Contact Us
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