Standardized Service Station Management SSSM)

Standardized Service Station Management SSSM) – developed by FUTURENT Consulting

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Tag Archives: Forecourt

VIDEO: Container in the back of a taxi catches fire

December 13, 2016by Ruan Schoeman Leave a comment

Attendant and driver are filling a container in the back of a taxi. They forget the cardinal rule and don’t take the container out to place it on the ground […]

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Customer, Employees, Fire, Forecourt, Videos

Fuel Mix Survey Results

December 12, 2016by Ruan Schoeman Leave a comment

We asked “How do you handle fuel mixes at your site?” Here are the results: 90% of you indicated that costs are deducted from the attendant, however some noted that […]

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Employees, Equipment, Forecourt, Surveys / Case studies / Exercises

VIDEO: Customer’s vehicle overfilled

December 2, 2016by Ruan Schoeman Leave a comment

Customer’s vehicle is overfilled and results in both the attendant and another customer slipping and falling on the fuel spill.

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Customer, Employees, Forecourt, Videos

VIDEO: Attendant is tripped and thrown by pump hose

December 1, 2016by Ruan Schoeman Leave a comment

Attendant is assisting a customer and provides change for the transaction. The customer believes the transaction is finished and drives off. The attendant is then thrown up and over, out […]

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Customer, Employees, Forecourt, Videos

VIDEO: Fuel truck vapor fire during offloading

November 27, 2016by Ruan Schoeman Leave a comment

In this video the fuel delivery truck is busy off-loading and at least 2 filler point covers are open. When a car drives by the vapor is ignited and you […]

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Fire, Forecourt, Videos

VIDEO: Taxi drives through forecourt

November 26, 2016by Ruan Schoeman Leave a comment

Taxi swerves out of oncoming traffic, drives over forecourt sign and a Toyota Tazz and stops on the forecourt

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Forecourt, Videos

VIDEO: Metro cops shot at while waiting at petrol station

November 26, 2016by Ruan Schoeman Leave a comment

Metro police shot at while waiting for a tow truck for their police vehicle which had a flat tyre. While they are sitting in the attendant kiosk the site is […]

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Forecourt, Videos

VIDEO: Strikers attack petrol attendant in Rustenburg

November 26, 2016by Ruan Schoeman Leave a comment

Strikers arrive in 2 buses, jump out of the bus and run towards the attendant working at the pump. The attendant is attacked and the forecourt disrupted.

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Employees, Forecourt, MIBCO, Videos

VIDEO: Bakkie crashes into pump and forecourt attendant

November 25, 2016by Ruan Schoeman Leave a comment

Driver loses control of bakkie and crashes into the forecourt and an attendant assisting a customer. The driver recovers nd is able to climb out of the bakkie, but the […]

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Customer, Employees, Fire, Forecourt, Videos

VIDEO: Static causes explosions on forecourts

November 16, 2016by Ruan Schoeman Leave a comment

This video contains a few clips of fuel vapors igniting, probably because there is a static electricity discharge.

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Customer, Employees, Fire, Forecourt, Videos

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What do we do?

  • What do we do?
    • SSSM Fuel Industry Induction (for potential Dealers)
    • SSSM Buyer Support
    • SSSM Audit
    • SSSM Financial Management
    • SSSM Financial Benchmarking
    • SSSM Business Transformation
    • SSSM Staff Training
    • SSSM Manager & Supervisor Training
    • SSSM Dealer Training
    • SSSM Performance
    • SSSM Career Development Path
    • SSSM Mentoring Support
  • Download the SSSM Brochure
  • Contact Us
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