Standardized Service Station Management SSSM)

Standardized Service Station Management SSSM) – developed by FUTURENT Consulting

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Tag Archives: security

VIDEO: Skimming cashiers caught

January 9, 2017by Ruan Schoeman Leave a comment

Cashiers at American Buffet restaurant in Miami airport are caught skimming from the tills. The police and the manager set a trap for them. The manager says they stole more […]

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ATM / CMS / CIT, Convenience Store, Employees, Videos

VIDEO: Thief steals purse from customer’s handbag

December 16, 2016by Ruan Schoeman Leave a comment

A couple are buying groceries while the thief walks past. She spots that the customer’s handbag is open. She takes a quick glance around to see if anyone will see […]

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Convenience Store, Customer, Videos

VIDEO: Shoplifter steals cold drinks

December 9, 2016by Ruan Schoeman Leave a comment

Shoplifter steals cold drinks and hides them in his trousers. He must have another pair of trousers or something that is tied off so the bottle doesn’t fall out the […]

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Convenience Store, Customer, Videos

VIDEO: Shoplifting nun steals liquor

December 8, 2016by Ruan Schoeman Leave a comment

Shoplifting nun caught on tape stealing items. And to make it worse, she’s in a liquor store.

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Convenience Store, Customer, Videos

VIDEO: Drive off on forecourt

October 28, 2016by Ruan Schoeman Leave a comment

Customer drives off without paying for fuel. Notice that the attendant takes the card machine before taking out the nozzle so that he does not turn his back on the […]

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ATM / CMS / CIT, Customer, Employees, Forecourt, Videos

Sleeping on duty

October 9, 2016by Ruan Schoeman Leave a comment

We asked “How do you handle sleeping on duty?” In the survey, we gave a scenario where the attendant was sleeping on duty and “refused” to assist a customer when […]

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Employees, Surveys / Case studies / Exercises

VIDEO: Forecourt robbery in daylight

October 8, 2016by Ruan Schoeman Leave a comment

The sheer arrogance of these criminals defies belief. This is a busy forecourt filled with customers and attendants, but don’t think an armed robbery can’t take place with many not […]

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Customer, Forecourt, Videos

VIDEO: Cloning with ATM card readers and pin pads

September 26, 2016by Ruan Schoeman Leave a comment

The video shows different ways that criminals are using ATM’s to collect card details and pin numbers. Make sure you check every ATM you use for these devices.:

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ATM / CMS / CIT, Videos

VIDEO: Stolen laptop from vehicle as customer walks to shop

September 8, 2016by Ruan Schoeman Leave a comment

Notice how the thief waits by the back door, in the drivers blind spot and opens the door when she climbs out. The customer does not check that all doors […]

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Customer, Videos

VIDEO: CASH Electronic Safe Bombing

August 26, 2016by Ruan Schoeman Leave a comment

Explosives used to open electronic drop safe. Note the force of the blast as it pushes the cashiers desk away.

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ATM / CMS / CIT, Convenience Store, Videos

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What do we do?

  • What do we do?
    • SSSM Fuel Industry Induction (for potential Dealers)
    • SSSM Buyer Support
    • SSSM Audit
    • SSSM Financial Management
    • SSSM Financial Benchmarking
    • SSSM Business Transformation
    • SSSM Staff Training
    • SSSM Manager & Supervisor Training
    • SSSM Dealer Training
    • SSSM Performance
    • SSSM Career Development Path
    • SSSM Mentoring Support
  • Download the SSSM Brochure
  • Contact Us
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